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What trusted Removalists Adelaide business is doing to help during COVID19

June 30, 2021

There is no need to say that we are lucky to live in Adelaide. Despite the crisis and disruption all over Australia, we are still operating and doing everything we can to ensure you get to move home, access storage, and retrieve items from the warehouse. Total Care Movers remains open during this time, as there is no restriction to stop us from assisting our customers with removalist services. We will work hard to ensure all your needs are met safely and cleanly to reduce the risk of infection and spread.

 

What removalists are doing

 

The health and safety of all our customers and employees is essential to us, and we are working hard to keep everyone as safe as possible while remaining open to providing our services.
Our first step to a safer workplace during the pandemic is to bring all quote processes to Zoom meetings and Facebook video chat. This allows us to communicate personally by seeing and interacting with our customers and keeping everyone as safe as possible. Digital video chats will enable the customer to still show us items to be moved and the scale of the job without us needing to be on-site to make the assessment.

 

On a moving day, our team will maintain social distancing rules and touch as little as possible in your home. The social distance can make the moving process difficult, so we ask that everyone be patient and bear with us. To help with the moving process, we ask that you provide a sketch of where you would like items to be placed, inform our staff from another room or digitally, or move the items yourself if you feel it would aid in moving your belongings, keeping yourself and your family safe while reducing the chance of the possible infection spreading.

 

It is safe to move house with removalists during the pandemic.

 

Currently, it is still safe to move home during these difficult times. It is always best to keep up to date with any news from SA Health and call the COVID-19 hotline if there is anything that doesn’t make sense or you have a specific query. You can also contact our team if you have any questions regarding your move, and we will do our best to inform you of any details relating to our move.

 

How do I plan to move during COVID?

 

The first is to see where you are moving and the restrictions for you and your family. As rules and regulations change rapidly, it is always best to call the COVID-19 hotline to keep updated with news.

 

The next step is to call your local removalist Adelaide business and see what steps and precautions they take to keep you, your family, and their staff safe.

 

Finally, ensure you have everything readily available, make moving your items as accessible as possible for your removalist to pack your belongings, and maintain social distancing rules.

 

How can I stay safe during my move?

 

If you have any minor symptoms showing or have been in contact with anyone with COVID-19, you should inform your removalists to support your move and promptly move all your items. Paying for removalist services over the phone or by card is highly recommended to reduce any contact or cash transfer. As always, wear a mask if possible, wash your hands thoroughly, and sanitise as often as needed.

 

Requirements of customers

 

At Total Care Movers, we require a few things from our customers to know you are safe and our employees can carry out any work you need.

 

  • If you are displaying any cold or flu symptoms
  • travelled interstate or overseas in the last 21 days
  • If you have been in direct contact with a confirmed case of COVID-19
  • Or if you have been advised to self-isolate

 

If any of these apply to a person within your home, we must assess the situation to see if we can move while still abiding by rules and regulations. Remember that this may come down to rescheduling to keep everyone, both customers and staff, safe.

 

We monitor the COVID-19 situation daily and will follow any advice the authorities give. If any rules or regulations change, we will contact all affected customers to reschedule or reassess how we can help. If you have any questions about your move during these challenging times, please call our friendly staff on (08) 6223 0432 or (08) 8262 4232 or email us at luke@totalcaremovers.com.au.