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Caring for your items start with these top 5 techniques we deploy as a removalist

July 30, 2022

The 5 top techniques that Total Care Movers (TCM) deploys as Adelaide’s leading and most trusted removalist branch include:

1. Being client focused

It’s all about you, and here at TCM, your Adelaide removalist, we appreciate that each client and their relocation may differ with requirements. For example, you may require a home, business, office, local, interstate, or international relocation, you may need furniture to be dissembled, or things put into storage. It does not matter how prepared you are or what your situation is. Whatever your requirements may be, trust your Adelaide removalist, we have you covered. We believe that being client focused is important to us, considering the heart of our company is family based and orientated. Positive reviews and ratings can be found on platforms such as our webpage, Google and Facebook etc., that demonstrates our commitment and reputation of maintaining client focused throughout several relocations across Adelaide and beyond. Relocating can be stressful enough, let us take care of the work and your items, working together to guarantee that your wants and needs are met.

2. Reasonable rates

As an Adelaide based removalist, there are no hidden costs, or lock in contacts. Once you have had a free, no obligation quote from one of our dedicated sales team members, a letter of acceptance will be sent for you to sign and return. Our professional staff are upfront and will always inform you of all services and fees, so they are never any surprises. This includes being informed of travelling times, GST, what sized vehicles will be included in your service and how many workers will be sent out etc., to ensure your relocation will be done in an appropriate and efficient manner.

3. Quality vehicles and equipment

We pride ourselves on upholding affordable prices, a premium service and full insurance measures to cater for both local and interstate relocations. Ensure that we have all the right equipment, tools and vehicles to get the job done efficiently. We have several different vehicles that can be utilised, to make certain that your relocation is not done in multiple trips, essentially saving you time and money. Our fleet of vehicles includes a prime mover and trailer, multiple container trucks, small business trucks, packing trailers and several commercial vehicles. Our trucks are fitted with ramps, piano wheels, trolleys, dollies and tail lifts, effectively minimizing risk to items, specifically larger items such as pianos, pool tables etc. Protection of your items is optimal, therefore, we use a range of items that aid in protecting and preventing scratches, scuffs and dirt. This may include essential items such as heavy-duty blankets, plastic covers and the appropriate use of cartons.

4. Comprehensive range of services

TCM have been offering services and moving Adelaide families since 2006. As an Adelaide removalist over the past sixteen years, we have gained a valuable reputation in this time, particularly by being team partners of Netball SA, and the number one supplier for South Australian Government and Defence Force contract. We offer a range of comprehensive services both locally and interstate, for the home, office, and business environments. This also includes the removal of pianos, spas and other difficult large items. Furniture can be dismantled if necessary and packing and unpacking services are available. Packing materials such as tape, paper and cartons, can be provided if required. Additionally, we can provide tips and education surrounding any queries you may have, including demonstration videos such as how to pack different types of items. Furthermore, short- and long-term storage options are available onsite that includes 24/7 security monitoring.

5. Professionally trained

TCM are members of the Australian Furniture Removal Association (AFRA), an official body that assists in the regulation surrounding the removals industry. AFRA accredits ‘only those furniture removalists that have the necessary equipment, vehicles, premises and the staff training needed to complete a professional move’. Personal development is demonstrated through ongoing education and regular meetings to maintain staff’s goals and performance, both individually and in a team environment. Infection control training regarding COVID-19 is an example of a mandatory eLearning course that is undertaken by all our staff through Aspen Medical. We have pathways in place for each staff member which allows them to advance within the Adelaide removalist industry. For example, we point staff into the right direction with obtaining various licenses and short courses.
Get in contact with our friendly sales team for any questions that you may have, or to arrange a free, no obligation quote. Hurry, our bookings are filling fast!